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App Support

Need help with one of my apps? Find troubleshooting tips, privacy policies, and contact information below.

BasicBot app icon

BasicBot

A Discord bot for trivia, party games, XP and server stats

Troubleshooting & Notes

BasicBot only works in Discord servers where it's installed. Type !help in a channel the bot can see to list its commands. If it stops answering, it may be restarting; give it a minute. To have your data deleted, email the address below with your Discord username and the server you share with the bot.

Blobby Connect app icon

Blobby Connect

A quick tap-to-pop puzzle game where patience pays

Troubleshooting & Notes

Scores and stats are stored on your device. Leaderboards, medals, and the daily challenge rankings use Apple's CloudKit, so if your results aren't appearing, check that you are signed into iCloud and that Show me on leaderboards is not set to Off in the game's Settings. Choosing who sees your scores there also turns on Share gameplay data, which is what uploads each run.

Compass app icon

Compass

Task tracking for small teams, shaped to how you work

Troubleshooting & Notes

Compass runs in your browser at compass.tentenbs.com. Sign in with Google or with a one-time link sent to your email. If a sign-in or invitation email hasn't arrived after a few minutes, check your spam folder, or sign in with Google instead. To join a team's existing workspace, ask its owner to invite you.

Decipherly app icon

Decipherly

Cryptograms, word ladders and word searches, with a daily puzzle in each

Troubleshooting & Notes

Decipherly works entirely on your device and never goes online, so it needs no account and no internet connection. Your progress and stats are stored only on that device: they don't sync between an iPhone and an iPad, and deleting the app deletes them. Each mode's daily puzzle changes at midnight in your own time zone. Haptics, sound and hard mode are in the app's Settings tab.

Deep Space Quest app icon

Deep Space Quest

A space-themed match-three puzzle game with adaptive difficulty

Troubleshooting & Notes

All progress, currency, and Skill Tree upgrades are stored locally on your device using standard system storage. If you encounter any visual anomalies or gameplay freezes, performing a force-quit and restarting the app will resolve most issues without losing your progress.

Game Night app icon

Game Night

A shelf of card games for game night, against bots or with friends

Troubleshooting & Notes

Games against bots and pass-and-play work without an internet connection, and your game records stay on your phone. Online tables sign you in with your phone's iCloud account, so if Game Night says Sign in to iCloud in Settings to play online, do that and try again. To join a friend's table, open their invite link on your iPhone; if you don't have Game Night yet, the link's page takes you to the TestFlight beta first. If the app says Update Game Night to play online, install the latest build from TestFlight. If you leave or drop out of an online game, a bot plays your seat, and opening the invite link again takes it back. To report a problem, send feedback from TestFlight or email the address below.

Glade app icon

Glade

A private shared journal for couples and small groups

Troubleshooting & Notes

Glade is designed to run privately using Apple's CloudKit. Sharing groups requires active iCloud accounts. If someone is unable to join your group or sync daily practices, verify that both the group owner and the member are signed into iCloud and have allowed Glade to store data in iCloud.

macCuller app icon

macCuller

Fast, keyboard-first photo culling for the Mac

Troubleshooting & Notes

macCuller needs macOS 26 or later. Because it's sandboxed, it can only open folders you hand it: choose File › Open Folder… (⌘O), drag a folder onto the window or the Dock icon, or pick one from File › Open Recent. If it says a folder is Read-Only, you can still look through and mark the photos, but they can't be moved and your marks can't be saved, so copy the folder somewhere you can write to first. Your marks live in a .photo-culler-session.json file inside the folder; delete that file to start the folder fresh. Help › Keyboard Shortcuts (⌘/) lists every key. To report a problem, send feedback from TestFlight or email the address below.

TripSpotter app icon

TripSpotter

Track license plate sightings collaboratively on road trips

Troubleshooting & Notes

TripSpotter relies on Apple's CloudKit to securely sync your sightings and trips. If you are experiencing synchronization issues between devices, please check that you are signed into your iCloud account and that iCloud Drive and TripSpotter are enabled under your device's iCloud settings.

Still Need Help?

If your issue persists or you'd like to submit feedback, bug reports, or feature requests, feel free to send an email. Please include the name of the app and a brief description of the issue.